Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Group tempo reports by customers with NextGen Projects

Hey there, 

I'm an Jira Administrator and Project Administrator in Jira Cloud at our Company.  My Boss want to work only with NextGen Projects, into Jira Servicedesk and Jira Software. Now i have a Problem, with the old Servicedesks, i can assigne a field with the Account, who are boundet with the Customers. Into the new Servicedesk, we dont have the option, to insert Accounts into an Field of Transaction Types. is there an possibility, the Tempo worklogs, by using of the nextGen Servicedesks group by Customers?

1 answer

0 votes

Hi @Adrian Kucharczyk

As this is a vendor app, it'd be best to contact them directly via their support page for advice :)

Click here for their support options on the Atlassian Marketplace.

I also saw this comment on JSWCLOUD-18544 from December 2019 which was in response to a question about Tempo Account field, that confirms a team has started working on vendor custom fields in Next-Gen / New Views - which might be of interest.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

694 views 7 23
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you