Hi,
We have 6.3.7.10 version of synapse plugin in JIRA server 6.4.12 version. I can not see the update button to update the plugin to 8.3.1.0 . Is there any way that we can do the upgrade without uninstalling existing?
Thanks,
Om
Hi there,
I have replied through email and will set up a web meeting to help you as soon as possible.
You are supposed to follow our 'Upgrade Guide' to finish the upgrade and data migration.
Regards,
Cheney
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