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Go2group Synapse RT update not showing



We have version of synapse plugin in JIRA server 6.4.12 version. I can not see the update button to update the plugin to . Is there any way that we can do the upgrade without uninstalling existing?




1 answer

Hi there,

I have replied through email and will set up a web meeting to help you as soon as possible.

You are supposed to follow our 'Upgrade Guide' to finish the upgrade and data migration.




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