Gliffy does not update in Confluence

Lennart Rheinwald August 20, 2023

I created a diagram with Gliffy to include it in Confluence. Unfortunately when making any changes it is not synchronized in Confluence, it always shows an older version of the diagram. When I go in fullscreen or edit mode the changes are visible. 

I found a way to overcome this, but this is annoying when making changes on a regular basis. I always need to delete the Gliffy from Confluence and add it again, then it's synchronized. 

Is there another way to fix it? 

 

2 answers

1 vote
crina_tolcseres
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November 27, 2023

Probably late for the author, but if anyone searching for this... check properties of your diagram, it might be set to a specific version instead of "latest", causing your updates to not display in Confluence. 

0 votes
Samie Kaufman - Your Gal at Gliffy
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August 21, 2023

Hi @Lennart Rheinwald !

Would you please email our support team at support@gliffy.com? Details like your Confluence + Gliffy version will likely be important. 

Thanks!

Samie

Lennart Rheinwald August 21, 2023

Hi @Samie Kaufman - Your Gal at Gliffy ,

I wrote E-Mails to the support team for both of my cases, thank you! 

 

Best regards,

Lennart

Samie Kaufman - Your Gal at Gliffy
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August 21, 2023

I appreciate it, Lennart! Thank you!!

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