Give "View Worklogs" permission to every Jira user

[Mike Kondrashin]

We want all users in the organisation to have access to worklogs, to run reports and see how much time was spent/is left on a ticket/project. We do this now by having a separate permission role with only one permission "View Worklogs" and global access and we add every user to that role. There must be a better way to do that!

[Walter Buggenhout · Accepted solution]

Hi @Mike Kondrashin,

In company managed (classic) projects you could grant View all worklogs permission to either the group that has all your licensed jira users or even open it up based on application access:

• any logged in user
• Jira Software
• Jira Service Management

By sharing your permission scheme across all projects, you won't have to worry about setting it over and over again.

In team managed (next-gen) projects there is no real solution yet, as those have their own siloed configuration.

For more information on tempo permissions, have a look at the Tempo documentation for company managed projects  and team managed projects. 

[Mike Kondrashin]

Hi @Walter Buggenhout many thanks for your reply. I've added "View all worklogs" to "Application access (Jira Software)" but still some users only see all worklogs when explicitly given "View all worklogs" on tempo. Any ideas what that could be?

[Alexander Eck [Tempo]]

Hi @Mike Kondrashin

since you are on Cloud the settings might take some time to effect.

BR

[Mike Kondrashin]

thanks @Alexander Eck [Tempo] @Walter Buggenhout  this seems to work. However, some users still cannot see correct Actual Hours on Planned vs Actual report. At the same time, they see the correct time on Logged time report. How is that possible? Which permission is missing? 

Thanks!