Getting error when trying to import test cases using Test case imprter in Xray

[Viswanath Raman]

{
"errors": [
{
"elementNumber": 0,
"errors": {
"customfield_12304": "Field 'customfield_12304' cannot be set. It is not on the appropriate screen, or unknown.",
"customfield_10602": "Field 'customfield_10602' cannot be set. It is not on the appropriate screen, or unknown."
}
}
],
"issues": []
}

[Inês Silva]

Hi Viswanath,

It seems that the customfield_10602 and customfield_12304 are not in the issues' screen to which they are being imported. 

Documentation regarding Test cases import:

https://confluence.xpand-it.com/display/public/XRAY/Advanced+usage

https://confluence.xpand-it.com/display/public/XRAY/REST+API

Please for a deeper investigation contact our support team, through our portal.

Best regards,
Xray Team