It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Getting Error message for the User/Status Statistics Tab

Gordon Key May 09, 2016

Hi Andrey,

We have installed you Issue History Collector add-on to our JIRA server.

However we get an error message when we click on the User/Status and Status/User Statistics tab.

"Error rendering 'ru.andreymarkelov.atlas.plugins.datacollector:user-status-panel'. Please contact your JIRA administrators.

See attached screenclip.Error msg.png

What could be causing the issue and is there a workaround?

Many Thanks



1 answer

1 vote
Gordon Key May 11, 2016

Problem was that the JIRA Admin by default downloaded the latest version listed for  JIRA Server 6.4 - 6.4.13.

However system was running JIRA 7.

When JIRA Admin downloaded 1.2.7 for   JIRA Server 7.0.0 - 7.1.6, then issue was solved and the tabs rendered and displayed information ok.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Posted in Marketplace Apps & Integrations

Demo Den Ep. 4: Continuous Integration with CircleCI & Jira Software

Get ready! Demo Den Episode 4 is coming your way on Tuesday, May 28, 2018 with a Continuous Integration and Delivery special demo. CircleCI Director of Solutions Engineering, Eddie Webb will show us ...

693 views 0 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you