Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Get username value from comment

Hi. 

I have an automated rule which pulls the last comment and copies it to a custom field called 'Latest Update'.  I am using the latest update field for reporting purposes.  The trouble is when someone mentions somebody by using '@username' all I get is a user id copied to my custom field, is there a way to get the users name instead?

For example the last comment might say

'This issue is now with '@username'

and what I get is

'This issue is now with [~accountid:hr23ir83hreivehverhu]' 

the smart value I'm using is this {{issue.comments.last.body}}

Thanks

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

5 mobile apps for Jira Cloud to boost productivity

  It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...

209 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you