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File a Jira card when I get an email

Dear Team,

I want to create a Jira card when I receive a specific mail.

How can we do that?


Thanks in advance

1 answer

0 votes
John Funk Community Leader Feb 26, 2021

Dear John,


Thanks for the reply.

But, I want to create ticket when any specific message come like AWS retirement mail. So I can create ticket in Jira.

John Funk Community Leader Feb 28, 2021

How does the article not help you? Can you be more specific?

Dear John,


Sorry for the delay. I was on leave for 7days.

I got your point. This link is helpful.

but, I didn't find out the option to specify "Split Regex" in the custom handler.

Could you please help me with the same?


John Funk Community Leader Mar 09, 2021

I am afraid that part is out of my league. Probably best to open a support ticket with Atlassian:

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