1 answer
Hello @Jeoung
Thank you for reaching out.
Per your description, I understand you would like to display different custom fields in Jira screens depending on the issue type selected at the moment of the issue creation. Is that correct?
Can you please confirm to us if you are using a Classic or Next-gen Jira project?
In fact, you don't need any third-party apps to achieve what you are trying to do. Instead, you just need to be using a Classic project and your issue types can be configured with separate screens and fields in the same project. Allow me to explain it better:
Each Jira Classic project is configured with an issue type screen scheme, which can be verified under project settings > Screens and is configured to define what screen schemes are related to each issue type in your project (When creating, viewing or editing an issue). Let me give you a practical example:
You can check in the screenshot below a project (Scrum) that its Issue type screen scheme is configured with two screen schemes: One related to Bug, and another to all other issue types in the project:
That being said, if I add a custom field to the screen scheme related to the Bug issue type, it will not appear for the other issue types and vice-versa. You can customize and configure more screen schemes to each issue types in that view, under Project settings > Screens.
I suggest to take a look in the documentation below to better understand the relation between Fields, Screens, Screen schemes and Issue type screen schemes and know how you can set different fields for each issue type you have:
Associating a screen with an issue operation
Let us know if you have any questions.
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