Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Field Security Plugin


We have installed Field Security Plugin in our company Jira. We have hidden time tracking field and everything is working fine, external users can't see time tracking in issues. Just one thing, when external users open Reports -> Time Tracking Report, they see everything except time tracking values. Maybe is it possible to hide at all time tracking and time tracking reports from external users, not just values?



1 answer

0 votes
Brant Schroeder Community Leader May 12, 2021

@Tadas Pamarnackas Field security does exactly what you are describing and hides specific fields and will not hide reports.  When you say external users what do you mean.  Are you sharing the project with individuals external to your organization but who have a Jira license?

Hello @Brant Schroeder . Yes, I understand that field security should hide time tracking and etc and that's perfect.

But if our external users (our clients who use Jira also) don't see time tracking fields in tasks, would be nice if they don't see time tracking reports at all. 

But I guess it's not possible to do that?

Brant Schroeder Community Leader May 13, 2021

@Tadas Pamarnackas You are asking to make changes to the interface based on field security which is not possible.  A lot of teams use service management which cleaning separates the customer from your team through the delivered interface.  You might check it out and see if it meets your needs.  You will also not have to license the customer for them to access the customer portal.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

Marketplace Partner Spotlight: AppLiger

This month the spotlight is on AppLiger. We caught up with Pavel Pavlovsky, CEO and Product Manager, to learn how the company started and what fuels the team's creativity.    Atlassian:...

379 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you