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Failed to enable plugin Zephyr for JIRA (com.thed.zephyr.je)

Hi,

I've installed Jira 5.2.9 with Plugin Manager 2.7.10 and have successfully installed Zephyr for Jira 1.6.0970 and have activated the license.

However when I try to enable the plugin I get a timeout and the error: Failed to enable plugin Zephyr for JIRA (com.thed.zephyr.je)

I've also uninstalled it and reinstalled it and still get the same issue. I have managed to successfully enable another plugin.

The Jira instance is running locally on a W7 virtual machine, running IE 8.

2 answers

1 accepted

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Answer accepted

The latest release of Zephyr seems to be incompatible with the latest release of JIRA. Apparently a new release will be available in about 4 weeks.

Can you send the link where we can it it from?

Hi Andrew,

Can you please send your Atlassian-JIRA log to support at getzephyr dot com?

We'll take a look and see if we can tell you what is going on.

Kind Regards,
Chris

where can we get the log

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