Facing Issue while accessing Test Cycle

Deleted user August 3, 2020

After Log into JIRA, I try to acess Test Cycle  via zephyr-Cycle Summary.But I am  facing issue "No permission on Test/Issue (XXXXX)"

2 answers

1 vote
Chris Harper August 3, 2020

Good Morning All - I have the resolution and have verified with SmartBear who are Atlassian Product Experts. An update/patch is required and is pending downloading -> The update will remove 'ACT_AS_User'

An Admin for your Jira product can run this in seconds. 

Step 1 - Go to Apps -> Manage Apps

Step 2 -The Manage Apps page shall open and display an update to Zephyr for JIRA Cloud

Step 3 - This update requires an admin -> Click update button 

Step 4 - Update shall run and confirm successfully. 

This will restore your system functionality once updated to Version 1.3.0-AC

Before_Update.png

Jen Doughty August 3, 2020

Thank you so much for this, it has been driving me crazy trying to figure out what has happened.

 

I have run the update, took seconds, & all is working as expected

0 votes
ITAdmin@inpharmatic.eu August 3, 2020

i have the same problem 

ITAdmin@inpharmatic.eu August 3, 2020

in addition i can not add a test step and i used the system until last friday without problems.

Chris Harper August 3, 2020

Also encountering the same issue

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