Exclude satisfaction survey for some Issue types

[gfernandez]

Hello,

Is it possible to exclude the satisfaction survey for some Issue types?

I mean, I don´t want that the system notificaction sends the survey satisfaction to the client for some issue types when they are closed.

Thanks in advance.

[Danyal Iqbal]

You can't do that by default. There are plenty of addon in the marketplace which can send surveys based on workflows. I would try one of those pluginsand configure the workflow for each issue type accordingly.

[gfernandez]

Thanks Danyal. Any advice about an addon which works well?

[Danyal Iqbal]

I have had a decent experience with https://marketplace.atlassian.com/apps/1215212/customer-satisfaction-survey-for-jira but i would recommend testing atleast 1 other alternatiive.