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The excel-like issue editor is no longer opening. It keeps showing "Postprocessing...".
I have already tried the following:
Does anyone recognize this problem? Does anyone knows the solution?
Hello @Lianne Marks
Thank you for bringing this behavior to our attention and creating this Community Question.
In this case you may want to check if your Browser is reporting any issue internally. Here is what you can do to investigate:
In case there is any error you will see an entry with Status code 500 or 403.
In case you need assistance understanding these logs, we will be more than happy to help. Please, contact us anytime at Ricksoft-Support.atlassian.net and attach the log above by saving the results as *.har file* (right-click and choose Save as HAR with content).
We wish you a great day!
Alessandro C. | Support Engineer
Ricksoft Support Team