Error when exporting JQL results and no data in filters

hbhardwaj3 January 20, 2020

Hi, 

We have just moved our web server to a new 2016 server. but we are facing couple of problem with new server.

1. when we tried to export JQL result it error out with  attached  error:

Server Error in '/' Application.


Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="Off"/>
    </system.web>
</configuration>

 

2. All existing filters in dashboards not showing any data. 

 

however everthing is working fine when we use jira directly (through Applica

 

1 answer

0 votes
hbhardwaj3 January 24, 2020

I have got the solution of it. I added " requestPathInvalidCharacters="" " in webconfig file and it resolved this issue. The URL was error out whenever there was a JQL in it.

config file for reference. 

                   </handlers>         <defaultDocument>             <files>                 <add value="index.jsp" />             </files>         </defaultDocument>     </system.webServer>     <system.web>         <customErrors mode="Off"/>         <httpRuntime  executionTimeout="180" requestPathInvalidCharacters="" requestValidationMode="2.0" />         <pages validateRequest="false" />     </system.web>     </configuration>    

 

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