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Error creating a jira issue from a form if the linked field is not in the "Create issue" screen

Edited

I have a ProForma form with a question linked to a custom jira field. The form would give me an error whenever I would try to use it: "Error Creating Jira Issue

The solution I figured out was to add the field to the "Create issue" screen. For some reason it needs to be in that screen.

 

Edit: spelling

1 answer

1 accepted

0 votes
Answer accepted

Jira mostly respects the configuration your admins have done.  If a field is not available to a human typing and clicking on-screen, then why should it be available to a script or robot?

Your solution is the correct one.  If a human or a computer should have to enter data into a field, then you need to have that field available during create (and probably edit too)

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