You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I am a new user and actually I am testing the Jire Iobeya connector but unfortunatelly I am facing an error.
Since yesterday, Iobeya is unable to connect to Jira. I got at each time this error message :
Please, can anybody give me a help.
If you confirm that the issue is now solved, then most likely the root-cause was the the below incident that happened between 2021-03-04 01:00 UTC and 2021-03-04 15:30 UTC:
Even if above link it is only mentioning the installation of new apps, we have also received some reports about already installed apps and/or already configured integrations were failing, and the returned error was indeed 500 (Internal Server Error).
In case the issue is not solved instead, please let me know and we will further investigate.
Hello @Sanjay POTEAH !
Our support team at iObeya confirmed that they've been in touch with you or someone in your company to solve your connection issue yesterday. Could you please confirm that everything is working now with our Jira connector and your Jira Cloud instance?
We are investigating to identify the root cause of this service outage between iObeya and your Jira Cloud instance.
Have a great day.