We want to use the slack /jira create function to submit support requests
we currently have service desk setup to use request type for classification
but in the slack app it only gives us the issue type , in our case this is only 3 types , Support, Service Request, and Service Request with approval is there a way to enable request type to display instead like it does in the Help Center portal ?
Missing deadlines is one of the biggest problems every team lead wants to avoid when dealing with managed services. When the customer contracts your company to help with IT services it is expected th...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events