Email template does not display epic name

[Megan Villanueva]

I installed Notification Assistant to create custom email notifications to display the epic and labels associated with each ticket. Thank you, Atlassian Community!

Unfortunately I cannot get the epic to be displayed in the NAJC ticket table template. I've attempted to use the following field names but none are displaying the name of the epic:

• epic name
• epic link
• parent link
• parent 

The project type I'm pulling information from is team managed software. 

[Boris Berenberg - Modus Create]

Hi Megan,

This works for me with an Epic Link set on the test issue:

My guess would be that the test issues you are looking at don't have an Epic Link set. If you need us to set up a call to look at this with you, please open a support ticket at:

https://atlasauthority.atlassian.net/servicedesk/customer/portal/1/group/1/create/1

Thanks,
Boris

[Megan Villanueva]

Thank you, Boris! I've set up a call and my support ticket number is SUPPORT-1733.