Email This Issue not sending emails

Tom Lister
Community Leader
Community Leader
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April 3, 2019

Hi

I'm evaluating Email this Issue and I'm not getting emails sent.

I've set up a template

image.pngThen a notification

image.png

No Context - I want create issue email to be sent for any issue created at the moment

The workflow is firing an Issue Created event

image.png

No emails are being created.

I can send an email manually from the test template options.

I'm stumped and apart from a context I've followed the plugin tutorial

 

2 answers

0 votes
Christy Johnston November 17, 2023

An answer would be awesome as the same is happening here. Workflow prompt isn't cutting it so the only way to send an email is manually.

0 votes
Tom Lister
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 7, 2019

I guess Meta-inf are still in Vegas.

I’d really like a suggestion for getting this working. I have a PO ready if I can show the users its what they need.

I’m hoping for dumb error by us or something about our instance config.

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