I have added the custom field First Resolution User (from Enhancer Plugin for Jira) as an imported field in my Source configuration in eazyBI. I am trying to create a Created vs. Resolved chart in eazyBI, but instead of the standard closed count measure I want to get a count of issues that were first resolved by a member of the support team.
First Resolution User is being imported as a Dimension and a Property. Any ideas on what the calculation should be to get the correct count on resolved issues?
It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...
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