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Dynamic Variables

Hi all, I have installed a copy of Response Templates for JIRA. Free which is good. However, the dynamic variables that I can place into the templates are limited.

Is there a way to add dynamic variables so that I can add the relevant fields?

Thanks


Chris

 

 

2 answers

0 votes
Kate Pawlak _Appsvio_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 02, 2023

Hi @Chris Jones ,

Please raise a request on the vendor's service desk: https://appbox.atlassian.net/servicedesk/customer/portal/8/user/login?destination=portal%2F8. This is the fastest way to receive help with apps. 

By the way, I moved your question to the Apps & Integrations collection because it's an app-related post.

Best regards,

Kate

CPO & Co-founder @Appsvio | Atlassian Community Leader

0 votes
Łukasz Modzelewski _TTPSC_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Jan 01, 2023

Hi @Chris Jones ,

Welcome to the Atlassian Community :)

For requests related to specific app it's better to contact app vendor directly.

Community can help you solve problems, but as for the new feature/improvement requests related to apps -> it is up to vendor. In this case it's most probable that vendor would have to build logic for those new variables and it might not be possible, or you might get an idea how to achieve your goal with other variables.

Cheers,
Łukasz

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