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Im trying to make a dynamich forms for the customers portal.
Now i did a few setups etc, but its not working and i tryed everysingle thing.
Even followed all the manuals but it still dusnt work.
As you can see below, i selected the dynamic forms but it stil dusnt work.
Also heres a few of other settings i adjusted.
Some extra screenshots, to hopefully give a better picture
But what ever i try, its not showing up in the customer portal.
Normal Custom fields added to request type, works but i dont want tthat, because it needs to be dynamic
For anymore information, please let me know.
I'm Klaudia from the Deviniti Support team and I'll do my best to explain you on how the Dynamic Forms feature included in the Extension for JSM app works.
In general, to have dynamic behaviour, all the fields, even included in the Dynamic feature need to be added to the request type configuration. Therefore, please include not only your Office Manager field in the request type but both related fields (Pick Date & Time and Amount of People) as well.
If after this action you won't see any effect, please take a look at the below screenshot and notice that there are two options of activating Dynamic Forms:
I trust all the above is useful. If not, I strongly encourage you to raise a support ticket via our Customer Channel. If you would like to get to know about the app a bit more, please schedule an overview meeting with our team via our Calendly - we would be glad to provide you with a short overview presenting all features the Extension app covers.