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Drop down values such as Priority/Assignee are not getting imported, getting error while import

I am trying to import test cases using internal Importer (Zephr for Jira Cloud), while importing getting errors for all the dropdown values.


Assignee/Priority/Sprint all these dropdown fields are getting errored out.


I have given values for these fields in excel as per JIRA board configuration still getting error.

For Assignee tired with JIRA ID as well, still no luck. Atcually none of the dropdown list, am able to import.

Master Row : 1, Sheet Name : Format 1, errorMessage : Error while creating issue : errors":{"priority":"Priority name '2' is not valid","assignee":"Account ID Balasubramanian Chidambaram does not exist."}}]


1 answer

Facing similar problem. Anybody can help on that please?

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