I've implemented structure in one of my dashboards.
I imported tickets using JQL, and grouped them by the assignee.
Is it possible to drag and drop the tickets between the groups of the assignee, changing the assignee automatically in this way?
Currently, it only works when I'm using it on the structure page, not directly from the gadget in the dashboard.
Dmitrii with ALM Works here.
It is possible to configure your structure in a way that would allow you to change assignee by dragging tasks from one grouping to the other one inside the dashboard.
If I understand you correctly, by importing tickets by using JQL you meant that you have an insert generator. Its list of issues then grouped by 'Assignee'.
In this scenario drag and drop should work. Do you see any specific error messages that could give us a clue? Do you have other generators as part of your structure configuration?
I would recommend raising a support request for this by emailing us via firstname.lastname@example.org. We will want to review your configuration more closely.
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