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Does Pingpilot App creates JIRA service desk tickets via Live Chat

Does Pingpilot App creates JIRA service desk tickets via Live Chat or Agents need to create it manually?

1 answer

Hi @Pranathi Mamilla ,

I apologize you never received a response. The systems for notification did not allow your message to be visible to us. If you are still needing this functionality, we can provide this to you and more! Our new integration allows Live Chat for JSD!

Please feel free to reach us over ping.me/pingpilot for any inquiries. Again, we apologize for the terrible response time, we are working to identify why our team was never notified of these posts.

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