Do I need to pay the plugin price for all my users in my company account? Or to a subset of them?

Marcelo Salloum May 23, 2018

There are a few Confluence or Jira plugins that I'd like to use, but I always avoid doing so because I fear the pricing will be applied to all users in my company account.

For instance, I'd like to use plugin X, which costs 5 usd/user/month and I'll be the only one using it, although my company has 60 accounts.

In that case, can I configure the add-on so I'll pay for one user only (5 usd/month), or am I requested to pay for all users (300 usd/month)?

2 answers

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3 votes
Answer accepted
Thomas Schlegel
Community Leader
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May 23, 2018

Hi Marcello,

the plugin license has to match the Jira / Confluence license tier. So, yes, you have to buy a license for the plugin for all of your licensed users.

Marcelo Salloum May 25, 2018

Thank you, @Thomas Schlegel

4 votes
Ralf Becker May 4, 2022

This is ridiculous - on the one hand you want all processes built in Atlassian apps - on the other hand you are forced to license software for people who do not need this. This is e.g. we will walk away from TEMPO TIMESHEETS. 

Federico Sangati
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December 21, 2022

Totally agree!

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