Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Do I need to install Exalate to both source and destination instances?

I have a question with Exalate installation.

 

If I want to have one-way sync btwn two different instances, am I supposed to install the product to both instances? 

Or is it just OK to install the plugin only to the source instance (or maybe to the destination instance)?

 

Thanks in advance!

2 answers

2 accepted

@굠kang ,
Thank you for posting in the Community.


You will need to download Exalate in both Jiras.

Once you have created a connection between the two Jiras, you can select which way do you want the information to flow. It could be biderctional, A to B or B to A (you can also adjust the flow per field)

This guide should help you get it configured:

 

Let me know if this answers your question,

Jose Lobo
PreSales Engineer at Exalate

1 vote
Answer accepted

Hi @굠kang,

yes, your understanding is correct. You need to install Exalate in both Jiras - or did something change recently, @Exalate team?

If you haven't decided for Exalate yet and looking for this requirement, you could have a look into our solution Backbone Issue Sync which is offering a remote license model so that you don't need to install it on the other side. You can read a full scenario description how it works in our docs.

If you need additional help, our team is also happy to help you via support.k15t.com.

Cheers,
Matthias

PS: If it wasn't obvious enough, I'm part of the Backbone Issue Sync team.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

🤺 Atlympic Event: Partnerships

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

52 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you