Display links in email sent by automation

[Nicole Baratta]

I'm trying to get specific links to show in an email sent by an automation, but I'm having no success. I've read a lot of other posts here and it seems like I should be able to get the links either by using {{issue.issuelinks.outwardIssue}} (which is blank) or {{issue.issuelinks}} (which is showing gibberish). 

Ideally, I'd want it to be just the links under 'is documented by', but even if I can show them all that's something.

Rule:

Resulting email:

[Stefan Salzl · Accepted solution]

Hi @Nicole Baratta 

What exactly would you like to see in the email? Issues that are linked to the triggerIssue?

Best
Stefan

[Stefan Salzl]

To really filter for only special link type either lookupIssue (not available on server) or maybe an api webhook would be necessary 🤷‍♂️

Nevertheless if its sufficient to have all inward links --> the following rule worked:

Looking forward to your feedback.

Best
Stefan

[Nicole Baratta]

I think all outward links would be okay, so let me try this.

[Nicole Baratta]

Thanks, this worked! 

[Stefan Salzl]

Hi @Nicole Baratta ,

There was a suggestion within a question that I thought might be interesting for this special problem you had. Please see the answer from @Sam Harding in following post:

https://community.atlassian.com/t5/Jira-questions/Display-linked-issue-in-comments/qaq-p/1970049

Best
Stefan