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Deleted user — timesheet/Tempo data

liz
liz Feb 28, 2021

Hi!

We recently deleted a user (instead of deactivating). We appear to have lost the user's timesheet entries, both in Jira and then Tempo such as Cost Trackers also.

The user's comments are still visible in Jira tasks.

Is there a way of retrieving the user or even just the time sheet data?

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Mar 01, 2021

Hi Liz,

Please see below document on how deleted users work in Tempo:

https://help.tempo.io/cloud/en/tempo-timesheets/managing-your-teams/inactive-or-deleted-jira-users-and-tempo-timesheets.html

Best regards,

Chih

Tempo Support

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