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Delete comment automation


Today we have automation when Request is created => relevant Epic is opened.
And every new comment (this is a trigger) in the Req. will be automatically added to Epic comments. 
Today I want to make reverse automation.
When the client deletes his comment in Req. to automatically delete the comment as well in the Epic.

How to make automation when in the Request comment has been deleted - to delete the comment in the Epic as well?


1 answer

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Simmo Atlassian Team Sep 23, 2020

Hey @Jenny Aharonov ,

Thanks for getting in touch. An excellent question this. It may be possible, however, before I can figure that out, could you provide me a screenshot of your comment rule so I can see how you're auto adding the comment to the Epic?



Hey, @Simmo Thank you for your reply. Please see the screenshots below.comment epic1.pngcomment epic2.png

Simmo Atlassian Team Sep 24, 2020

Hi @Jenny Aharonov ,

Thanks for the screenshot. I've had a look and a bit of a play with it but I'm afraid I don't think its going to be possible to do with your rule setup.

The issue is that we can only delete comments by ID at this stage. And it could be quite difficult to figure that out if they delete a comment that is in the middle of all the comments.



Like Jenny Aharonov likes this

Thanks for your efforts!

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