Okay, first off I am very new to the Jira Services Desk admin role.
I am trying to default a custom Due Date field to be 2 weeks in the future if the user has not entered their own due date.
If someone can explain this to me in very simple terms, that would be great.
Thank you very much!!!
Well, it does look like you will have to do an install. I did not notice that you were on Jira Server. You can find the app here:
So Automation for Jira -Server does cost, which I am not sure will fly on my project, but there is a Automation for Jira - Server Lite for free.
Do you know if the features I need are in the lite version, if so I might be able to get the Lite version approved.
Thank you for all of you help on this. I very much appreciate your efforts.
So sorry - I don't use Server so I was not aware they were still charging for it. It is free in Cloud. Here is a link to the differences between Lite and Full:
I am not sure by the list if you will be able to do what you want or not. You would have to use the JQL condition, but that should work. I don't see anything about whether you can use "Smart Values" or not.
Bottom line is that I would try to get it and install it and see if it works or not. I heavily rely on the full version and it is definitely worth the extra money for me if I had server - but I know that's not my call or yours. ;-)
I had further questions about this functionality. I am wanting to know if automation can work in this scenario:
@John Funk Any info you can provide would be much appreciated!
It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events