Default Field Selection Not Showing in Customer Portal

Jill McNamee December 16, 2020

I have a custom field using the App Multi Level Cascading Select. I have select a default value for the field. When creating a ticket in JIRA the default option is displayed. When creating a ticket from the Customer Portal the default option selected is not display. 

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DEPLOYMENT TYPE
SERVER
VERSION
4.25
TAGS
AUG Leaders

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