Custom fields in Proforma for Jira Service Management (Cloud)

Nadia February 24, 2022

Hello! Since Proforma is a part of JSM we have started actively using forms. 

One thing we have noticed, if you connect the custom field, and the custom field has different contexts, it looks like only default context works with proforma. Is that alright? Sorry, can't find it in the documentation and want to confirm whether this is a bug, or can be a feature request for Atlassian. Or maybe there are some workarounds? 

1 answer

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Matthew Richardson June 26, 2022

Heya, I can't provide a remedy but I did experience the same thing!

I had a form input field set up that was linked to a checkbox JIRA custom field named Applications.
I then added a custom field context so I could use it for another form that included applications.

The first form with the applications checkbox field then broke, being unable handle more than one context.

Potentially we have to create a separate custom field for now...



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