Custom field user picker is not working for some users

[Carlos Giovanny Quintana Corredor]

Hi all,

I created a custom field - user Picker type but is not working for some users. 

I set it up on this request form

but when a user wants to choose a user it doesn't show anything

I will be attentive to your comments

[Carlos Giovanny Quintana Corredor · Accepted solution]

I found the solution

https://community.atlassian.com/t5/Jira-questions/Some-users-cannot-browse-users-in-a-users-pick-custom-field/qaq-p/2118101

thanks