I just upgraded Jira to version 8.16.1, but the custom ScriptRunner validator that I wrote doesn't work anymore, the error message doesn't appear in the Customer Portal.
I tried also with a Simple Scripted Validator linking it to the description, but the error is the same.
throw new InvalidInputException( "ERROR MESSAGE.")
Hi @Luca Andreatta,
If you intend to use the Simple Scripted Validator, you do not need to return the InvalidInputException. It only requires a boolean response, i.e. something like:
issue.projectObject.key == 'XYZ'
If you intend to use the InvalidInputException, you should use the Custom Script Validator instead.
Could you please paste a print screen of your validator configuration for more information?
Thank you and Kind Regards,
it doesn't work also with Simple Scripted Validator and the configuration is very simple, so I don't think that this could be the problem.
I checked instead the version of Jira Service Desk and I saw that it is still an old one, but I don't see any way to upgrade it as written in the official guides:
I upgraded manually Jira Service Desk to Jira Service Management 4.16.1.
The official guide (https://confluence.atlassian.com/jiracore/upgrading-jira-server-976161476.html) wasn't right for me.
Now things got better, but I still have a problem because the error message now appears on the top of the screen, but there is an added message that the custom field has not been found:
The field with ID Cod. OPEC is required on screen but it's been deleted.
This is how I threw the Exception (cf is the custom field object from the issue itself):
throw new InvalidInputException(cf.name, "Il "+customFieldName+" deve avere "+length+" caratteri.")
As you can see this is not true:
I know that I can remove the customfield name parameter from the InvalidInputException constructor, but maybe I'm doing something wrong.
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