Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,361,185
Community Members
 
Community Events
168
Community Groups

Creating appointments in outlook with "Automation for JIRA"

Hi all!

We use JIRA Service Desk in combination with "Automation for JIRA". It is a great tool which provides us a lot of oppertunities to automate our support-processes.

Currently we have two user defined fields: "Appointment Start" (date / time) and "Appointment End" (date /time).

Is there any possibility to create a rule which creates an appointmet in the Outlook-Calendar (Exchange) of the assignee with the value of this fields?

I found some apps which generate a internet calendar which is importable in outlook, but this creates an own calendar and we want to integrate the appointments within the "standard calendar" of the user.

Thank you in advance and best regards

Dirk

1 answer

0 votes
Brant Schroeder Community Leader Dec 31, 2020

Dirk,

 There are apps like https://marketplace.atlassian.com/apps/1213826/ics-issue-calendar-sync-for-jira?hosting=server&tab=overview that function on their own to sync issue to calendars.  I don't know of any that work in conjunction with automation.  

John Funk Community Leader Jan 04, 2021

I use that app and it works well for us. But no, there is no link to Automation, nor do I think it is really necessary. It simply displays the issues associated with the query for the Calendar feed. 

You might could use automation to update the issues directly themselves that might cause them to show up on the Calendar feed, but you don't need to call the app itself from Automation. 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

Apps for Confluence you won't want to miss: RSVP for September's Appy Hours

Calling all collaborators and Confluence users! Our Appy Hours event on September 29th features 4 presenters demoing functionality to superpower Confluence. Don't miss learning about these apps i...

120 views 0 9
Read article

Atlassian Community Events