Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Creating a JIRA issue from a post does not take attachments

Hello,

when creating an issue from a post in a channel using the "ellipsis button -> More Actions -> Create Issue"  the description field of the post is pre-populated with the text in the post, but attachments (images) are not put into the ticket.

Also some of the tickets created that way have a link back to the original Teams post "View original message from abc posted in xyz..." , some don't.

Can this be fixed?

 

1 answer

1 accepted

0 votes
Answer accepted

Hi @Christian Brandel ,

Please be informed that there is no possibility to see or download the attachments via Microsoft Teams App due to the scope of predefined functionality. For now, we’re not planning to add new features in the nearest future, however, our developers take into consideration every suggestion that users come up with to improve the integration and make it even better.

In case you have other questions or concerns, feel free to contact us by filling in the form here.

Best regards,
SoftServe Support Team

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

5 mobile apps for Jira Cloud to boost productivity

  It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...

225 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you