Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,293,389
Community Members
 
Community Events
165
Community Groups

Create a Jira Task when a Salesforce Opportunity changes status to Awaiting Order

Hey Community,

 

When using the Connector for Salesforce and Jira app, is it possible to create a Jira Task when a Salesforce Opportunity status changes to Awaiting Order?

 

Thanks in advance

Gary

1 answer

1 accepted

0 votes
Answer accepted
Capi _resolution_ Marketplace Partner Jul 02, 2021

Hi @gary_jones 

Have you explored any rules in Automation? There's an action there for creating issues, you'd need to find whether you can activate it with a trigger from Salesforce, perhaps with a webhook.

Also, have you tried asking the ServiceRocket support team?

Thanks Capi, I've reached out to Service Rocket Support Team, who advised this is possible through the use of Apex triggers in Salesforce.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

Marketplace Partner Spotlight: AppLiger

This month the spotlight is on AppLiger. We caught up with Pavel Pavlovsky, CEO and Product Manager, to learn how the company started and what fuels the team's creativity.    Atlassian:...

330 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you