"Create Sprint" button is disabled even when the Parallel Sprint option is enabled and previous sprints are marked as completed.
Inspite of having Admin access, the button is disabled Also, the user have all the project level permissions.
Just to add, Initially the users were able to work on "Create Sprint", its only this time they are facing the button being disabled issue.
What could be the probable reason for the same and what settings are required to sort it?
Thanks in advance.
I think I got the reason why its disabled.
Read it somewhere, that there should only be 1 RANK field available.
But in our case, there were two Rank fields.
1st is the Custom Field: 'Locked' and does not have option to delete. ('Type': "Global Rank", No screens)
2nd (I think might be created by someone): As of now I just deleted it, not sure on its impact on other projects, but surely deleting this field has helped to enable the "Create Sprint" option.
Any idea, if deleting this Rank field will have any impact on other projects? Its 'Type' was 'Number Field" and also it was visible on screen "Report Automation-Gold".
I am not sure how you used the second field. I guess, it was added by you or another administrator. You should use for ranking the field, which is locked.
Hello, Atlassian Community! My name is Dave Meyer and I'm a Principal Product Manager at Atlassian. I wanted to give this community a heads up about an upcoming Webinar that might be of interest...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events