Create Jira Issue from Smart Checklist not working, but no error message on 'Create'

Ruby Glew
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 21, 2022

When creating a jira issue from a smart checklist item, the create button doesn't create the issue or provide an error message when it fails to create. 

2 answers

1 accepted

1 vote
Answer accepted
Pavel Pavlovsky
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 26, 2022

Hi @Ruby Glew ,

Please reach us via smartchecklist@railsware.com and we will help you!

Cheers,

Pavel

0 votes
Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 26, 2022

Hi @Ruby Glew 

Is this for the App Smart Checklist?

If yes, and these instructions don't work, I'd recommend contacting the vendor for more direct assistance - to do this:

  1. Go to their Marketplace App listing
  2. Click on the Support tab - https://marketplace.atlassian.com/apps/1216451/smart-checklist-for-jira-pro?tab=support&hosting=datacenter
  3. Select a contact option from the right-hand side

Ste

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events