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Could not load FunctionProvider class in new workflow

Johan Johansson Aug 16, 2016

When running a SynapseRT transitition we get the following error message below.

What we have done to work around it was to remove a post step 

Step 3 Ready for execution
Type: class
Class: com.go2group.jira.plugin.synapse.operation.AssignSubtestsFunction

then it "works", but I would like to understand what could be the underlying issue.

JIRA version v7.1.9#71013-sha1:1aa0586

SynapseRT version 8.3


Best regards


2016-08-16 14:00:22,793 http-nio-8080-exec-7 ERROR xxxx 840x10577x1 enh5iv /secure/WorkflowUIDispatcher.jspa [c.a.jira.workflow.OSWorkflowManager] Caught exception while attempting to perform action 11 from workflow 11314 on issue 'CCTEST-12'
com.opensymphony.workflow.WorkflowException: Could not load FunctionProvider class
at com.opensymphony.workflow.AbstractWorkflow.executeFunction(
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(
at com.opensymphony.workflow.AbstractWorkflow.doAction(
at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowActionInsideTxn(
at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowAction(
at com.atlassian.jira.bc.issue.DefaultIssueService.transition(
at com.atlassian.jira.web.action.workflow.SimpleWorkflowAction.doExecute(
... 1 filtered
at com.atlassian.jira.action.JiraActionSupport.execute(
... 7 filtered
at javax.servlet.http.HttpServlet.service(
... 50 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(
... 62 filtered
... 89 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$ Source)
at org.apache.tomcat.util.threads.TaskThread$
at Source)

2 answers

0 votes
Muralidharan N Aug 16, 2016


From SynapseRT 8.x onwards, you do not need these Function Providers anymore.  You can safely remove it from your Workflow Configuration.  SynapseRT 8.x does not insist any specific workflow/ workflow configuration.

Please refer to point no. 6 in the Upgrade section in the below URL

0 votes
刘祥亮 Mar 11, 2019

Will this problem be solved? I have encountered it now.

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