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Copy field values

Jennifer Fölster Jan 08, 2018


when will it be possible to copy field values when adding an issue?

Or is there maybe "cloning" functionality on your roadmap as well? We'd need to create an issue with the same field values in a new project for our software development teams.

Thank you and kind regards,


2 answers

0 votes
Gebsun Software Jan 08, 2018

Hi Jennifer,

We plan to add 'field value copying from source issue' feature this month, so stay tuned!
Issue cloning is interesting feature too. I have added this feature to our backlog, but cannot promise any date yet.

Let us know if you have other suggestions.

Cheers,  Gebsun Software

Andy Cleff May 03, 2018

Is it this month yet :)

Field value copying very useful...

  • New ticket summary: Product QA for [parent task summary]
  • New ticket assignee: [Parent ticket reporter]
Andy Cleff May 03, 2018

Oh, the function is there. Just subtle UI. Copy or manual. Now I see it.


Screen Shot 2018-05-03 at 5.14.00 PM.png


Next question: I’d like the AIT automation to assign the AIT-created ticket to the reporter of the parent ticket. Is that possible?

Gebsun Software May 04, 2018

Hi Andy,

Thanks for the feedback!

Setting of parent issue reporter as assignee in new issue is currently not possible.  This  looks like a useful feature. I'm adding it to our backlog.

Cheers, Gebsun Software

Andy Cleff May 04, 2018

Another feature, related feature, would be nice, "While you are there."

The ability to set the reporter of the new issue based on the current assignee of the triggering ticket.

Use case that combines the two features: GIVEN a developer completes fix of a defect, WHEN then developer moves the bug ticket to "ready for review", THEN a subtask ticket is automatically created. AND the reporter of that subtask is the developer (current assignee of the bug ticket), and the assignee of that subtask is the reporter of the bug.

Gebsun Software May 06, 2018 • edited Oct 20, 2018

Update: The feature was added in version 1.1.10-AC


Thank you for your detailed explanation. I added this requirement to our backlog as well.

Cheers, Gebsun Software

0 votes
Jimit Jhaveri Oct 18, 2018

Is it possible to have variables attached for this functionality? Like how Andy mentioned that if I am manually entering the summary field in in the new ticket, i would like to also add another field from the parent ticket eg: Client Needs - [Client Name], where client needs would be copied over from the parent or original issue. 

Gebsun Software Oct 20, 2018

Hi Jimit,

Thank you for your request. Can you contact us via our service portal, so we will be able to inform you when the feature is ready.


Gebsun Software

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