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Converting Lucidchart to Problem


Hi All

I have a problem in Confluence that I cant seem to figure out.

Im currently converting all our Lucidchart diagrams to using the Lucidchart OnPrem Import functionality.

The problem that Im experiencing is as follows.

The Lucidchart diagrams are converting to successfully.  When I view the page, I can see the image. If I click Edit, it then shows the image in Lucidchart.

Does anybody know how I can fix this. When clicking edit, Im expecting to see it loading in and not Lucidchart.

Things I have tried:

1. Disabling Lucidchart

2. Running in SafeMode

3. Clearing plugin cache


Please note, Im using a trial version on in our dev environment as we want to purchase the app but this is stopping us from doing so

1 answer

Disable synchrony before starting the importer. It's probably that you have draft pages with newly inserted Lucid diagrams and the importer doesn't convert draft pages.

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