Convert markdown in description to html for email

[Paul Mata]

Using Automation for Jira Cloud, I am trying to convert the description field of my Jira issue, which uses standard wiki markdown to format a list, into a properly formated unordered list to include in an html formatted email.

Here is an example of the list formatted in the description field using wiki markdown.

Here is the rule where you can see that I've tried using the "htmlEncode" smart value to change the formatting:

Here is the output I get:

But I don't know what to do with that output in an email to get a properly formatted list. When I put that into an email, it is displayed without line breaks or bullets - and if I don't include the "htmlEncode" function, it looks the same in my email client (Office 365 Outlook).

I'm guessing that I would need to convert the html encoded values to the appropriate <ul> tag, but that's where I'm stuck. Can anyone help, please?

[Mark Chaimungkalanont · Accepted solution]

Hey there Paul,

I think what you're after is just .html see https://docs.automationforjira.com/issues/dealing-with-markup.html#rendering-html

So you should be able to just do: (no need to wrap it around the <p> tag either:

{{issue.description.html}}

[Paul Mata]

That did it! Thanks @Mark Chaimungkalanont I don't know how I missed that in the documentation.

[Benjamin Črnjak]

Thanks @Mark Chaimungkalanont , this worked for me.

for reference: I'm using multiline text field with style [Default Text Renderer].
When I enter a text in multiple lines, sending it via email ended up with text all in one single line.

After adding ".html" to the smart value of my field in Send Email action (automation) --> voila, my text within email is displayed just as it is in Jira.

[matt_w]

Hi,

I'm having exactly the same issue as Paul, however unfortunately following the instructions in https://docs.automationforjira.com/issues/dealing-with-markup.html#rendering-html did not solve the problem for me.

My project automation uses the following email rule:

1. HTML:

{{issue.description.html}}

2. TEXT:

{{issue.description.text}}

3. ORIGINAL:

 {{isse.description}}

However, both {{issue.description.html}} and {{issue.description.text}} don't appear to be interpreted as the email received is empty for those values.

1. HTML:

2. TEXT:

3. ORIGINAL:
Lorem ipsum dolor sit amet, purto aliquip tibique ea qui, in brute aliquid vix, te nam viderer civibus. Ullum virtute nostrud at vim, ex propriae cotidieque disputationi usu, vocent utamur reprehendunt sea ne. Eu audiam meliore sententiae sit. Novum dolores splendide ex ius, at dicam aliquam ceteros mei.

* test
* test
* {color:#FF0000}test{color}

Am I missing something? Can anyone help please?

Thanks!

[Olive Sun]

Has this been resolved? Seeing the same issue...