Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
Level
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Connect Jira w/ Github as a GH Outside Collaborator w/ Admin Role Edited

Hi,

I'm an Admin level Outside Collaborator on a repo in GH (see screenshot below). However, when I try to connect our GH repo to Jira Software, I'm told that I am unable to install this repo to Jira Software due to lack of Admin Role.

 

Is the snag because I'm an outside collaborator? In other words, must I be a organization member with Admin Role, in order to install this repo to Jira Software?Screen Shot 2020-09-24 at 11.46.49 AM.png

 

Screen Shot 2020-09-24 at 11.45.05 AM.png

1 answer

0 votes

Hello @Eric Chen

Welcome to the Atlassian Community!

Can you please confirm if you are using the Official Marketplace app to integrate your Bitbucket with Jira as described in the documentation below?

Connect Jira Cloud to GitHub 

If that's the process you're following, you'll need to have admin permissions on both Jira Software and on the GitHub Enterprise account you want to link, however, the documentation does not explicitly talk about Outside Collaborators and, unfortunately, we don't have other threads about that topic.

The mentioned integration was created by the Github team itself, so I suggest the following steps to properly troubleshoot your issue:

  1. Ensure you've followed all the steps of the official documentation above
  2. If possible, ask a member of the repo's organization to try the same steps
  3. Contact the Github support team about this question in the link below:
    https://support.github.com/request
    P.S: Please, let us know their answer in case you contact the Github support team

Let us know if you have any other questions.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
Community showcase
Published in Marketplace Apps & Integrations

New Cloud Apps Roundup - April 2021

Atlassian's marketplace partners have had a very productive start to 2021! Since our last roundup, our developer community has added over 160 new cloud apps to the Atlassian Marketplace to help you...

283 views 3 20
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you