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Confluence - Export to PDF strips lucidchart layers

Keith Thomas Mar 26, 2018

I am able to import a lucidchart diagram into my confluence page and view its synced layers when using the rich viewer. However, if I export that confluence page to PDF, all diagram layers are stripped and only the base diagram page is shown in the PDF. 

How can I include the diagram layers in the exported PDF?

 

1 answer

0 votes
Dmitry [Lucidchart] Jun 13, 2018

Hi Keith,

 

Dmitry from Lucidchart here, sorry for not seeing this earlier. Happy to help troubleshoot this! Are you able to share a reduced example here? You can post screenshots or the .json page attachment with diagram data.

 

Alternatively you can reach out to us via support@lucidchart.com

Thanks,
Dmitry

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