Confluence - Export to PDF strips lucidchart layers

[Keith Thomas]

I am able to import a lucidchart diagram into my confluence page and view its synced layers when using the rich viewer. However, if I export that confluence page to PDF, all diagram layers are stripped and only the base diagram page is shown in the PDF. 

How can I include the diagram layers in the exported PDF?

[Dmitry [Lucidchart]]

Hi Keith,

Dmitry from Lucidchart here, sorry for not seeing this earlier. Happy to help troubleshoot this! Are you able to share a reduced example here? You can post screenshots or the .json page attachment with diagram data.

Alternatively you can reach out to us via support@lucidchart.com

Thanks,
Dmitry