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Confiforms - How to use Dynamic Dropdown Webservice ?

Hello it's me again,

I'm trying to use ConfiForms' Dynamic Dropdown but it seems that I'm not using it correctly.
I need to fetch dynamically labels from JIRA API, but it doesn't seems to actualize himself and query the API while I tap in the field.

Here's the configuration of the field:

Name: subproject
Type: Dynamic Dropdown (auto-suggested) - Webservice
Service URL: /rest/api/2/jql/autocompletedata/suggestions?fieldName=Sub-Project(s)&fieldValue=[entry.subproject]
Root to use: results
Field to use as "ID": value
Field to use as "Label": value

The connection with JIRA works perfectly cause I'm already using it for others field, and even more, when I'm trying to use this field and replace by something static, I've the expect result of the query.

Can you help me, thanks
Kind Regards,

2 answers

1 accepted

1 vote
Answer accepted

Have you enabled "as proxy" option for this field? See more on 

Hello, I tried but when I do so, I don't have suggestions no more.

Maybe it's related to this but I'm using an application link to Jira for the WebService

Okay it seems to work when I'm using custom authentification but not when using Application links on the webservice, is this a wanted behavior or a bug?

Well, it's not a bug per se... With application inks we just use your account route the request through application link abstraction. And nothing else...

Are you sure this service is accessible when you access it through application link?

I think so because if I replace the Service URL:

I get every results that matches "test", but only when proxy disabled,

I am sorry this really hard to debug remotely and via community posts. Feel free to open a ticket with us

And provide server logs with enabled DEBUG for our plugin, so we can help you to investigate the issue and get it resolved

Duly noted, I'll do this when I'll have the chance.


Hi @Alex Medved _ConfiForms_ ,


I'm trying to use the Dynamic Dropdown (Webservice) type for selecting components based on Project selected by the user.

Not able to having the dropdown populated for reason for the components, below are the configuration I'm using.



Service URL -[entry.project]/components







I have also checked that the Service call is correct and i'm also using proxy. Project contains 1 component at the moment, which is not showing up. Please help!


Sorry, but this is far from correct

Have a look at this demo page on this subject in our wiki: page

Service URL must be relevant, and must construct a complete URL TOGETHER with the "web-service connection" defined URL

Also, you are missing mappings - what field from the components response to map as ID and what to map as a label


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