Hi,
I'm looking for a way to have tickets associated with a user (creator or assigned) in a specific group set the issue security level.
How to I access a user's group in an conditional statement?
Thanks,
Mike
Hi Michael
You should be able to create a rule based on an Issue Created trigger.
Then add a condition for User Condition and select that the Reporter is in group ....
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
If that answered your question, can you click on the Accept Answer button above to close this one out? Thanks!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.