Cloning an issue without cloning all fields

Yael Dvorin October 26, 2021

When cloning an issue, there are fields that are cloned, although I'd like them to be empty, for example the 'size' field.

When cloned, I need to 'Size' Field to be empty.

I used the Automation tool but it can't seem to work. Any idea what is wrong?

Trigger: When Issue linked (types: Cloners)

Then: Edit issue fields (Size, advanced: 

{
"fields": {
"Size": ""
}
}

 

I also tried:

Trigger: When Issue linked (types: Cloners)

Then: Edit issue fields (Size, "")

 

Nothing works :(

1 answer

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 26, 2021

Hi Yael,

Is there a reason you are doing that with the advanced function and not just clearing the field itself with the Choose fields to set function? 

Yael Dvorin October 28, 2021

I did try to just leave the field empty but it doesn't clear the field :(

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 28, 2021

That's strange. Can you share a screenshot of the rule with that part highlighted?

Yael Dvorin November 10, 2021

image.png

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 18, 2021

What type of field is size? 

And do you have any text that you added in the Advanced section?

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