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Cloning an issue without cloning all fields

When cloning an issue, there are fields that are cloned, although I'd like them to be empty, for example the 'size' field.

When cloned, I need to 'Size' Field to be empty.

I used the Automation tool but it can't seem to work. Any idea what is wrong?

Trigger: When Issue linked (types: Cloners)

Then: Edit issue fields (Size, advanced: 

{
"fields": {
"Size": ""
}
}

 

I also tried:

Trigger: When Issue linked (types: Cloners)

Then: Edit issue fields (Size, "")

 

Nothing works :(

1 answer

0 votes
John Funk Community Leader Oct 26, 2021

Hi Yael,

Is there a reason you are doing that with the advanced function and not just clearing the field itself with the Choose fields to set function? 

I did try to just leave the field empty but it doesn't clear the field :(

John Funk Community Leader Oct 28, 2021

That's strange. Can you share a screenshot of the rule with that part highlighted?

John Funk Community Leader Nov 18, 2021

What type of field is size? 

And do you have any text that you added in the Advanced section?

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